Shipping policy
At Book Quote Decor our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers all over the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
SHIPPING COSTS:
Unframed Prints
UK & USA - FREE for all Unframed prints
Australia - $9.95
Canada - $7.95
Europe - $5.95
USA (HI, AK, APO) - $4.95
Rest of World - $9.95
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. Generally, our processing time is between 1-3 days. Items such as mugs, tote bags and framed prints can take up to 5 days in production.
- Shipping time: This refers to the time it takes for items to be shipped from us to the destination. International delivery usually takes about 5–30 business days, depending on where you are.
- US & UK orders are shipped by either UPS / USPS or Royal Mail 1st Class
What if my item arrives damaged in the post?
Please let us know as soon as possible (within 2 days of receiving) and provide a photo or two of the damage including the packaging. We will then get another sent out to you free of charge.
What if my item is returned to sender?
If it is my fault then the item is reshipped to you at no extra cost.
If you have given me the wrong details (name or address) then there will be a reshipping fee.
Where Do Your Items Ship From?
We use professional photography labs to print all our products. Unframed prints ship from the USA and UK.
Framed prints, mugs, tote bags and throw pillows ship directly from the printers to your home and are sent from the USA and from Latvia. Please feel free to check with us before purchase as to where your item is coming from.
Address Changes
Please make sure you give the correct delivery address upon ordering, as we can not be held responsible should deliveries go missing due to an incorrect or incomplete address.
If you would like it to be shipped to a different address, such as for a gift, please make sure that you change the address before checkout so that we have the correct address to send it to straight away.
If you have supplied the incorrect address as long as you message within an hour or two of buying we should be able to change it for you. If we have already processed your order though unfortunately, we will not be able to.